Best Enterprise Class Client Management Suite
February 12, 2019

Best Enterprise Class Client Management Suite

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Client Management Suite

Symantec is the real-time client management tool using by our complete organization. The suite also integrates with the Symantec endpoint protection to provide superior security and data safety in cases of loss and theft. Higher availability for Mac, Linux and Windows platform. It is the best in class solution, and provides everything you need out of the box CMDB. It also improves the business process system and customer services. This solution has also stretched into business process automation through integrations with HR systems, and external systems such as CRM and Cloud-Based Files Services.
  • The best part is it provides you with the full view of your client life cycle of devices, along with the integration of other Symantec products like endpoint security.
  • Creating an audit report and keeping it in a single dashboard is also easy. UI is simple.
  • One of the best benefits of this tool is you can install it enterprise-wide along with onsite employees.
  • Symantec is having great customer support.
  • With Symantec, setting permission sets is difficult. The very vast product takes time to learn.
  • The UI can be more intuitive and match the new market. It looks 90's.
  • I think there is nothing negative to mention about Symantec CMS, the tool is capable of what it is made for. According to the real-time intelligence on software and eagle eye on the spy, this software is performing well.
  • It has improved the business process and outcomes of the services.
For large enterprises, Symantec Client Management is really great to manage all the systems across locations, if it's for installation, software, licenses or even status. Also the patch, software delivery, and inventory of Symantec CMS are great.