EndPoint Protection: The Last Great Hope
November 06, 2019

EndPoint Protection: The Last Great Hope

Mike Hernandez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller

Overall Satisfaction with Symantec Endpoint Protection

Symantec EndPoint Protection is the Anti-Virus solution we utilize ourselves and push to our clients.

Pros

  • Symantec Manager installed on the server communicates with the other Symantec AV programs installed on the workstations.
  • The Manager also keeps track of which machine may be outdated and needs to be updated.
  • The Manager will alert us if the Client becomes Overdeployed where we will sell additional licenses for compliance.

Cons

  • Definitely in the Sales Department. Ordering SEP New Installs or Renewals can be cumbersome.
  • Too much red tape to muddle through just trying to renew licenses.
  • Renewal/New Install ordering should be made a lot easier.
  • Positive: It is a good platform to work with once you have acquired the licenses.
  • Negative: Acquiring the licenses means traversing through red tape.
The functionality is about the same.
Hard to contact, to begin with, but once you do they seem willing to help.

Do you think Symantec Endpoint Security delivers good value for the price?

Yes

Are you happy with Symantec Endpoint Security's feature set?

Yes

Did Symantec Endpoint Security live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Symantec Endpoint Security go as expected?

Yes

Would you buy Symantec Endpoint Security again?

Yes

It is well suited for Clients large enough to utilize a server to house the Manager. Once installed and kept up to date the programs work very well. Where its not suited for are those smaller businesses that use a basic PC as a server or don't even use a server to house the manager.

Symantec Endpoint Security Feature Ratings

Endpoint Security
7.2
Anti-Exploit Technology
6
Endpoint Detection and Response (EDR)
8
Centralized Management
10
Hybrid Deployment Support
Not Rated
Infection Remediation
6
Vulnerability Management
7
Malware Detection
6

Comments

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