Long Time 16 Year Satisfied Synology Business User
October 06, 2021

Long Time 16 Year Satisfied Synology Business User

Reed Huish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Synology DiskStation

storage of corporate files (documents, ebooks, videos, notes), sharing of multimedia files (audiobooks, videos) streaming of multimedia files via ds audio and ds video, and plex backup of all android/ios/windows pc computers providing VPN access by remote users to the above corporate files essentially a massive digital library for all our staff.
  • Storing ebooks and documents
  • Streaming of music and audiobooks (i.e., ds audio)
  • Streaming of videos and tv shows and movies (i.e., ds video and plex)
  • the focus of synology is on SMB users, we have a 1.3PB Synology NAS unit that needs higher-end DiskStation software to handle the 95 x 16TB drives we have
  • in summary, Synology NAS software doesn't handle enterprise customer needs
  • syncing of files with android and IOS devices, in particular with DSM 7, the Synology Cloud SYNC software doesn't work (the staff are working on a release in the coming months). But syncing files from mobile devices to the Synology NAS is a key reason 2 of our Synology NAS units were purchased, and without the syncing we are limited
  • quick connect feature
  • easy of use and maintenance
  • okay for streaming videos (not great, but good)
  • positive impact, allowing access to terabytes of data files at any place, any time, anywhere
We have evaluated the QNAP units (which have higher processor ratings, but the software isn't good), and the Western Digital NAS unit, and FreeNAS setup but none have the simplicity with their DSM software and support that Synology provides yes, being able to call Synology support in Washington during working hours for technical questions is a great deal, something many companies don't do anymore.

Do you think Synology DiskStation delivers good value for the price?

Yes

Are you happy with Synology DiskStation's feature set?

Yes

Did Synology DiskStation live up to sales and marketing promises?

Yes

Did implementation of Synology DiskStation go as expected?

Yes

Would you buy Synology DiskStation again?

Yes

Great for ease of use, large data storage.
Great for streaming of audio and videos using Plex Not good for large, massive NAS units over 36 drives (i.e., enterprise storage) Synology cannot be all answers to all people, this is understood, but adding components so the higher-end customers with lots of drives in a NAS would be appreciated