Item: Tableau Desktop
Rating: 9
Author: Vince Tong

Use Cases and Deployment Scope

Tableau Desktop is being used by our entire department across multiple agencies. It is our standard enterprise data analytics solution. We have so many silo solutions within our department for data analytics and business intelligence. Based on the department OCIO's evaluation, Tableau Desktop dashboards became the standard for the department and all agencies will migrate their dashboards to Tableau Desktop progressively.

Pros and Cons

Ease of use
Nice visualizations
Strong in geospatial capabilities
Flexible to deploy

Performance in large datasets
Needs more advanced analytics capability
Needs adaptors for migration from other BI platforms

Return on Investment

Offer a big discount for large organization, lower the cost of ROI
Easy to use and entire organization will benefit
A variety of visualizations available to fit all agencies' needs and business models
Dashboards are easy to share with the entire organization

Alternatives Considered

The following BI and Data Analytics software were being used in our organization: PowerBI, Cognos, and TIBCO Spotfire. Pricing is one of the key factors for our department to choose Tableau Desktop above these products. The ROI of Tableau Desktop is better than the others based on the pricing and features.

Key Insights

Do you think Tableau Desktop delivers good value for the price?

Yes

Are you happy with Tableau Desktop's feature set?

Yes

Did Tableau Desktop live up to sales and marketing promises?

Yes

Did implementation of Tableau Desktop go as expected?

Yes

Would you buy Tableau Desktop again?

Yes

Other Software Used

TIBCO Spotfire, Microsoft Power BI, IBM Cognos Analytics

Usability

Tableau Desktop is quite easy to use and the "Show Me" feature will enable first-time users to easily build dashboards without any experience. All visualizations are easy to change instantly.

Support Rating

The Tableau account representatives are always available to assist and bring in any supports as needed. There are many training videos and user forums that also provide tremendous knowledge on how to use and build data analytics and dashboards easily.

Likelihood to Recommend

The Tableau Desktop is very easy to use and build dashboards without any technical background. It is flexible to save in many formats and accessible to other external users. However, the Tableau Creator licenses require keys to operate. This is too troublesome to manage and requires a lot of manpower to maintain and operate.

Tableau Desktop brings data visualizations to you

Overall Satisfaction with Tableau Desktop