Horrible customer service
September 27, 2022
Horrible customer service
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Tableau Online
In my situation, we have a license that was purchased long ago and I need to change the email of this license, the only thing they answered was to contact the person who made the contract. The person who made the contract does not work in the company anymore. They don't answer if they are able to switch the email, they don't answer about what kind of license we have, or any other questions. I am extremely disappointed with the Customer Service.
- Good Software
- Customer Service
- Change the users easier
- Permission to see prices, current licenses and do easy upgrades
- Give a business overview
- rethink the resources
To unite all the projects
Do you think Tableau Cloud delivers good value for the price?
Not sure
Are you happy with Tableau Cloud's feature set?
No
Did Tableau Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Tableau Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Tableau Cloud again?
Yes