Communication Services Through Voice That Improves Connections
March 10, 2022

Communication Services Through Voice That Improves Connections

Alfred Wilfred | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Telonium

Telonium is mainly used by executives who work remotely, that is, they will have access to communications whether they are in the office or directly from home since it allows them to make safe calls from their desk or cell phone.

Pros

  • Quality calls

Cons

  • It should include video
  • Contact in real time
  • receive notifications
  • Notifications in real time
  • Contact with customers in a shorter time

Do you think Telonium delivers good value for the price?

Yes

Are you happy with Telonium's feature set?

Yes

Did Telonium live up to sales and marketing promises?

Yes

Did implementation of Telonium go as expected?

Yes

Would you buy Telonium again?

Yes

This tool is fun for those coworkers who are abroad, who need to communicate with clients in other parts of the world, and it also guarantees security as long as they have an Internet connection.

Telonium Feature Ratings

8.0
Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
9
User templates
7
Call reports
8
Directory of employee names
8
8.4
Answering rules
8
Call recording
9
Call park
9
Call screening
8
Message alerts
8
8.0
Video conferencing
8
Audio conferencing
8
Video screen sharing
8
Instant messaging
8
8.5
Mobile app for iOS
8
Mobile app for Android
9

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