Convenient way to collect outstanding balances.
July 03, 2023

Convenient way to collect outstanding balances.

Kim Michanowicz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

we use Text-Em-All each week to send calls trying to collect outstanding payments for childcare. We generally send between one to two calls per week. This helps to collect balances. It is a time saver as we can send out automatic recorded call to the masses verses calling each participant individually.

Pros

  • Easy to use software
  • Allows calls to be scheduled ahead of time
  • Allows to purchase prepaid credits

Cons

  • Would be nice if Text-Em-All had voice service that we could speak into rather than type or copy our information.
  • We can send out a reminder call
  • We can pre set the call to go out at a later time
  • You can track how many listened to call
  • We have been able to collect outstanding balances on account before they go to collections
  • After receiving the call, our participants can pay their outstanding payment online instead of waiting for a call from a staff member.
I like the service and do not have a need to look for a different source.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Text-Em-All is very convenient when you want to get the same message out to large group of people. It lets use a business phone number or a landline which allows you to keep your personal number private from the group. It is great for a collective group but may not be so great for a couple of individuals.

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