Text-Em-All was a life saver for my community.
December 19, 2024

Text-Em-All was a life saver for my community.

Alijah Bolling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

I use Text-Em-All to alert the 500-plus residents of any ongoing alerts, notices, or emergencies. Before, I would have to try and either individually call everyone, go around and hand deliver notices, or post one paper on the community board. It would take forever and was not efficient. Using Text-Em-All has made it so much easier and more convenient to get messages out to the residents. It's also nice for the residents to text me back. It makes communication with management (I) and the residents quicker and easier.

Pros

  • Allows phone calls and text messages.
  • Gives records of call made, voicemails left, etc.
  • Can make scheduled calls to go out.

Cons

  • Sometimes, the message gets cut off while recording.
  • I'm not sure if there is an app, but that would be convenient.
  • If we have one number to always call and have the same pin to be able to make calls away from the website.
  • The ease of making and sending out a call
  • The ability to schedule multiple broadcasts.
  • The ability to text my contacts.
  • Eliminates hours I had to waste to hand deliver/individually call residents.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

I had a water line break emergency in the beginning of the year before setting un Text-Em-All. I had to print notices and run around frantically delivering them as the water was being shut off. It was stressful and overwhelming, by the time I finished handing them out the water had been off for at least a hour. Fast forward to now, if there is a water line emergency causing the water to be shut off, I can make a quick call to go out to everyone without stressing and running around. It has made alerting my residents so much easier and quicker. It also allows me to stay in my office and available for residents to call if they have questions.

Text-Em-All Feature Ratings

Emergency Notification System
8.8
Mass Notification
10
Multi-Channel Delivery
10
Customization and Templates
8
Multi-Language Support
Not Rated
Two-Way Communication
10
Notification Reporting and Analytics
6
Integration with External Systems
Not Rated
Mobile Notifications
Not Rated

Comments

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