Happy User of Okta
July 28, 2021

Happy User of Okta

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Okta Workforce Identity

Overall Satisfaction with The Okta Identity Cloud

Okta is used as a SSO and MFA tool across our whole organization. It ensures compliance with cyber-security standards and addresses security in a very strong way that is easy to use and manage. It also ensures our company has all necessary logs at our hands without having to work with various vendors.
  • Single Sign On
  • Multi Factor Authentication
  • Ease of Use for End Users
  • Browser plug in can be annoying and constantly up
  • Cost for licensing is high
  • Increases productivity for users as they do not have to memorize multiple long passwords
  • Increases productivity for IT team by handling self-service requests
  • Ensures compliance with cyber-security controls
Okta is a very easy to manage tool that works nicely with all vendors and SaaS applications for different types of federation protocols. Having everything managed in the cloud with next to zero downtime is also very beneficial.
Okta's support is an extremely valuable part of what Okta has to offer. Their support is available at all times and generally very responsive to customers. The CSM team is also very hands-on and supports clients with issues or new projects.
Not having to worry about downtime is a differentiator for Okta. Planning events on our side are never impacted by potential outages at Okta, planned or otherwise.

Do you think The Okta Identity Cloud delivers good value for the price?


Are you happy with The Okta Identity Cloud's feature set?


Did The Okta Identity Cloud live up to sales and marketing promises?


Did implementation of The Okta Identity Cloud go as expected?


Would you buy The Okta Identity Cloud again?


Okta is the best out of its competitors due to its ease of use, out of the box functionality, and opportunities for customization. It is a good company to work with and strives to be there for its customers. Administration is a breeze and the documentation is quite extensive.
I would recommend Okta to any business- small or large. It is an easy to implement and manage tool that simplifies the experience of logging in to multiple applications with an extra layer of security with MFA. On the admin side, Okta is highly customizable and ensures you can deliver the exact user experience required for a company.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management