Overall a useful and secure tool that comes with minuscule issues
September 13, 2021

Overall a useful and secure tool that comes with minuscule issues

Gabriela Estril | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Overall Satisfaction with The Okta Identity Cloud

Okta is used by our entire company, we use it to connect to several programs and products that we use here. I find that it can be a super helpful tool but it's not as seamless as I hoped it would be. The text features get tedious when you're trying to re-authenticate and the verify app itself was working perfectly for a while, then I started having issues when I changed devices. I think it is a secure program and useful overall, just some minor hiccups that aren't major issues until you wanna get through the process quickly.
  • Connect multiple company wide programs for easy login
  • Browser extension that is easily accessible and straight forward
  • easier verify app usage, its a little minimal and i find hard to navigate sometimes
  • improved security authentication
  • easier login for jumping into multiple programs
This isn't something I can speak to well.
I haven't had to reach out to Okta's team personally and thankfully nothing has been too much of an issue for me to have to reach out. The integration to our business was fairly simple.
I feel like it's good. I have my own minor issues but overall, it seems like the team and company benefit from it.

Do you think The Okta Identity Cloud delivers good value for the price?


Are you happy with The Okta Identity Cloud's feature set?


Did The Okta Identity Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of The Okta Identity Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy The Okta Identity Cloud again?


Okta is well suited for teams, I feel major teams might benefit more who use more programs. I think any business wants to be secure, so this is a step in the right direction, especially if you're not the greatest with remembering passwords or hate logging in to multiple platforms on the regular.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
Not Rated
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated