Great database for basic functions of donor and gift management
November 14, 2017
Great database for basic functions of donor and gift management
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with The Raisers Edge
The Raisers Edge is used by the Development department to keep track of important donor and constituent information, such as contact information and relationships with other constituents. It is also used to track gifts made by donors and as a quick point of reference to answer questions about dates contributions were made, addresses to send thank you notes to, and other important information.
- The Raisers Edge makes it easy to quickly look up a name and find out information about that person all in one place.
- The Raisers Edge is fairly intuitive for basic functions and does not require much training to get started.
- The Raisers Edge allows information tracking for multiple pieces of data about a single constituent or gift, which is helpful for understanding trends and big-picture analyses.
- The Raisers Edge feels very outdated and could benefit from a refreshed look and feel.
- Running reports is not intuitive and could be made more user-friendly.
- Raisers Edge is often slow to run, which can be very frustrating.
- The Raisers Edge has allowed us to effectively manage the donation aspect of fundraising events.
- The Raisers Edge has allowed us to answer donor questions quickly.
- The Raisers Edge has helped us thank donors in an accurate and timely way.
Salesforce has a more modern feel and I felt that it was easier to perform functions beyond the basics, such as running reports for analysis, on Salesforce. But The Raisers Edge already existed at my company and given that I only needed it for basic functions and did not need much training to do those, I decided to use The Raisers Edge.