ThoughtSpot - The most brilliant AI solution in the market
Updated April 01, 2025

ThoughtSpot - The most brilliant AI solution in the market

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThoughtSpot

we use ThoughtSpot as our main dashboard and analytical tool. The main business problem was that most of our analyst team is non-technical but have great expertise in domain knowledge. There was also constrained of the data engineering team and – boarding team not understanding the domain and providing dashboard and analysis Which were time consuming, resource, heavy and not very useful to the analyst team. Hence, we built a use case across operational efficiency, resource management, as well as the use of technology technology to get insights, especially the AI, analytical part of ThoughtSpot. This allows non-technical analyst as well as the account managers to directly create stories and insights which are useful to the client in a quick and easy way.

Pros

  • Dashboarding for non-tech people
  • Easy Search of data
  • Ease of getting insights
  • AI driven Analytics
  • Easy to build charts

Cons

  • UI
  • Integration with Microsoft products
  • Reducing of client churn
  • Decrease in workload of the team
It has been really beneficial to both our teams as well as to our clients and now we have a solution which doesn’t require a lot of technical expertise to build at the domain. Experts can quickly get into the insights and knowledge they have and build stories from it

Do you think ThoughtSpot delivers good value for the price?

Yes

Are you happy with ThoughtSpot's feature set?

Yes

Did ThoughtSpot live up to sales and marketing promises?

Yes

Did implementation of ThoughtSpot go as expected?

Yes

Would you buy ThoughtSpot again?

Yes

ThoughtSpot is really useful. If you have domain experts who lack technical abilities and you need them to get to insights and stories real quick. It is not useful when you have large data engineering teams who have the practical knowledge of the domain or the data. Scientist do have the domain knowledge as the product is expensive

ThoughtSpot Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Customizable dashboards
8
8.7
Drill-down analysis
10
Formatting capabilities
8
Report sharing and collaboration
8
8.3
Publish to Web
8
Publish to PDF
8
Report Delivery Scheduling
9
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
7
Pattern Recognition and Data Mining
8
9.2
Multi-User Support (named login)
9
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Report-Level Access Control
9
Single Sign-On (SSO)
8
6.7
Responsive Design for Web Access
7
Mobile Application
7
Dashboard / Report / Visualization Interactivity on Mobile
6
7.5
REST API
8
Javascript API
8
iFrames
7
Themeable User Interface (UI)
7

Using ThoughtSpot

15 - Account Directors
Account Managers
Data Analysts
5 - Data Analysis
cloud architecture
SQL
  • Increase Operational Effeciency
  • Decrease workload on data team
  • Equip non tech account managers with ease of access
  • Reduce time to Analysis
  • New Products
  • AI Productivity
  • Ease of understanding
  • Resell to clients
  • Build more products
  • Increase ai capabilities
I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn.

Evaluating ThoughtSpot and Competitors

Yes - PowerBI
  • Cloud Solutions
  • Scalability
  • Ease of Use
I will just be more careful in the early implementation and have ETAL solution study before moving to ThoughtSpot

ThoughtSpot Support

I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
ProsCons
Quick Resolution
Knowledgeable team
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Slow Initial Response
We have premium support included in the purchase. The team has been amazing in helping us and listening to our queries and solving them quickly
We showed ThoughtSpot to ban of a clients and they were really happy about it but they had some considerations about using it and some feature of Instagram team. At the moment ThoughtSpot were not able to do that but we fed back to the team and they build a future is in their upcoming upgrades and we showed it again to the client and they absolutely loved it and also love the turnaround time.

Using ThoughtSpot

ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Unnecessarily complex
Inconsistent
Cumbersome
Lots to learn
  • Search
  • Change analysis
  • Liveboard
  • Spot Iq
  • Export
  • Connection to ms office
Yes, but I don't use it

ThoughtSpot Reliability

Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades

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