ThoughtSpot - The most brilliant AI solution in the market
March 26, 2024
ThoughtSpot - The most brilliant AI solution in the market
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ThoughtSpot
we use ThoughtSpot as our main dashboard and analytical tool. The main business problem was that most of our analyst team is non-technical but have great expertise in domain knowledge. There was also constrained of the data engineering team and – boarding team not understanding the domain and providing dashboard and analysis Which were time consuming, resource, heavy and not very useful to the analyst team. Hence, we built a use case across operational efficiency, resource management, as well as the use of technology technology to get insights, especially the AI, analytical part of ThoughtSpot. This allows non-technical analyst as well as the account managers to directly create stories and insights which are useful to the client in a quick and easy way.
- Dashboarding for non-tech people
- Easy Search of data
- Ease of getting insights
- AI driven Analytics
- Easy to build charts
- UI
- Integration with Microsoft products
- Reducing of client churn
- Decrease in workload of the team
I believe coming up with data is really quick within ThoughtSpot and the teams are able to get into the insights and the stories they are trying to build.
it is almost hundred% accurate. The new sage sometimes get confused about certain terms when it’s newly searched but it’s easy to train the models and give feedback
ThoughtSpot has been great for us to utilise our cloud data warehouse, especially for non-tech team as they always required someone with a knowledge of sequel and cloud architecture to go into the cloud base database to access it and export the data and excel but now we thought they could do everything in ThoughtSpot on its own, without the need of any data engineer
Do you think ThoughtSpot delivers good value for the price?
Yes
Are you happy with ThoughtSpot's feature set?
Yes
Did ThoughtSpot live up to sales and marketing promises?
Yes
Did implementation of ThoughtSpot go as expected?
Yes
Would you buy ThoughtSpot again?
Yes
ThoughtSpot Feature Ratings
Using ThoughtSpot
15 - Account Directors
Account Managers
Data Analysts
Account Managers
Data Analysts
5 - Data Analysis
cloud architecture
SQL
cloud architecture
SQL
- Increase Operational Effeciency
- Decrease workload on data team
- Equip non tech account managers with ease of access
- Reduce time to Analysis
- New Products
- AI Productivity
- Ease of understanding
- Resell to clients
- Build more products
- Increase ai capabilities
Evaluating ThoughtSpot and Competitors
Yes - PowerBI
- Cloud Solutions
- Scalability
- Ease of Use
I will just be more careful in the early implementation and have ETAL solution study before moving to ThoughtSpot
ThoughtSpot Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Immediate help available Support cares about my success | Poor followup Problems left unsolved Slow Initial Response |
We have premium support included in the purchase. The team has been amazing in helping us and listening to our queries and solving them quickly
We showed ThoughtSpot to ban of a clients and they were really happy about it but they had some considerations about using it and some feature of Instagram team. At the moment ThoughtSpot were not able to do that but we fed back to the team and they build a future is in their upcoming upgrades and we showed it again to the client and they absolutely loved it and also love the turnaround time.
Using ThoughtSpot
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn | Unnecessarily complex Inconsistent Cumbersome Lots to learn |
- Search
- Change analysis
- Liveboard
- Spot Iq
- Export
- Connection to ms office
Yes, but I don't use it