High Quality and Faster System Integration
Anonymous | TrustRadius Reviewer
Updated November 28, 2018

High Quality and Faster System Integration

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TIBCO BusinessWorks

TIBCO BusinessWorks is used by our group to develop an Enterprise Service Bus for several customers. For complete integration we also use other products in the TIBCO suite such as TIBCO EMS, TIBCO Hawk, TIBCO Rv and so on. We have not had many business problems, although sometimes we have experienced technical problems, but with good support they were resolved quickly.
  • With TIBCO BW it is easy to build web services
  • Fast deployment and managing applications
  • TIBCO supports many communication protocols
  • WS-* can be improved
  • Deployment from designer should be possible
  • In-person training
  • Self-taught
Training is foundamental in our job. My company organize sessions in which all professionals toghether share their knowledge about Tibco product.
In the last period we focus our attention on last version 6.*, because many customer are using this version and its plug-ins. So it is very important a strong training to understand the difference between version 5.* and 6.*
  • It reduce costs and increase speed of delivery
  • Itself and with its adapters cover all possible integration issues
This tool is very easy to learn, Even a junior can start working with minimum technical expertise. With version 6.*, integrated in a customized eclipse, is very simple create WS and also complex processes with drag and drop of activity and resource.
I don't work with other integration technologies so I can't compare
Mapping, using Mapper palette, XPATH and XSLT is easy and efficient.
You have the possibility to modify directly the xslt source or copy it in another activity.
Tester is bundled in the designer, so it makes it very fast to follow the flow and solve problems (in a single process or more than one). For and End to End integration it is better to deploy the application in a test environment.
Oracle ESB or Mule ESB are its competitor but I have no experience on it.
There are also many open source products but they are not used so much in big enterprise, maybe because of poor support.
TIBCO Business Works is recommended for system integration for big customers with many different platforms (Java, .NET, Salesforce, Siebel etc.) and/or communication channels (jms, http, https, etc.). TIBCO BusinessWorks is also a good tool to manage integrations with DB, or files (using its adapter).

If the customer needs to manage business processes it is better to use Tibco BPM.

Innovation, Integration and Support

Every time we need Tibco support, it is fast and take care of our request. We always know the status of our issue.
Easy to do application integration with TIBCO BusinessWorks.
Easy to learn for novice/beginner user. It reduces time to develop applications and transport them in production envronment
  • Integrate third part vendor's APIs
  • Integration with cloud
  • microservices on cloud
  • B2B integration
  • SAP
  • DB Oracle
  • SalesForce
  • IBM MQ
Very simple to achieve good results using activities or plug-in.
We had problems, now solved with support help, integrating DB Oracle with tibco BW 6.*

Using TIBCO BusinessWorks

100 - Various
100 - People that have knowledge of following:
Integration pattern
Web Services
  • System Integration
  • Development REST Services
  • Migrate old versions in 6.*
Very easy to use, good support, high availability and performance

Evaluating TIBCO BusinessWorks and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
Tibco is the best suite for integration. Business Work are on the market for many years so with this product is possible to solve any problem, now with version 6* it is also microservice oriented. Maybe with other product open source a company can safe money but there isn't he excellent support of tibco and its expertise
Only if there will be a product with the same features, the same support, the same maturity with lower price

TIBCO BusinessWorks Support

Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Yes - in the 6.* version there was an error using orai18n.jar library, because the oracle-driver tool doesn't install it correctly.
The support study this case and give us the solution in 1 month.
We and our customer were very satisfied, many applications on that project need orai18n.jar library, so it was a big problem for us
We was migrating, for the first time, for an our customer from 5.* to 6.
We had many problems due difference between adapter (DB, SAP) and plug-in, but tibco support solve different issue very fast.
Support was fundamental in that migration

Using TIBCO BusinessWorks

Simple to learn for developers
Simple to use on different environment
Like to use
Relatively simple
Easy to use
Well integrated
Feel confident using
  • Creating WS
  • Make data trasformation
  • Change trasport protocols
  • Orchestration processes
  • create custom java functions