Track remote teams efficiently
July 18, 2017

Track remote teams efficiently

Sidharth Kavalu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Time Doctor

Time Doctor is used by our organisation as a whole. Since our team works remotely, it is extremely useful for tracking time spent on each project and allows us to monitor overall efficiency. It also helps us in employee evaluations and provides accurate billing information for our clients.
  • Distractions such as YouTube and Facebook are tracked accurately and are reported as poor use of time.
  • Random screen shots taken at regular intervals gives insight on the progress of a project.
  • Daily and weekly reports are extremely helpful in providing a broader look at the team's efficiency.
  • User Interface and design looks a little dated
  • Tracking employees and time sheets has been reduced by 50%.
Although Hubstaff has a much newer and cooler design interface for their website and tracker. I found Time Doctor to be more intuitive and easier to use.
Well suited for companies that are in the outsourcing business or have people working remotely.
Not suited to track personal distractions like you do on RescueTime.

Time Doctor Support

The support team was very quick in their responses. Have received updates even on weekends which was very impressive.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
The onboarding process was really simple and ready made. Had a detailed email and step by step guide that made the whole setup very easy.