Tipalti - the most for your business
Updated February 01, 2022

Tipalti - the most for your business

Marko Bekric | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tipalti

We use Tipalti for payments to clients and partners in area of digital distribution, who are mainly positioned in Serbia. It is a very user friendly product so in the shortest possible time we can transfer money to accounts of our clients in Serbia. We use this platform almost on a daily basis, but mostly at the end of the month.
  • Money transfer is pretty easy and quick, no matter what is the bank of the payee.
  • Payment history is always available, so user can see all details with only one click.
  • Very easy to navigate and manage more accounts, with different currencies.
  • Possibility to remember username for 30 days, which significantly saves time during the log in process.
  • Generating account statement in csv or pdf format, making it easier for data manipulation.
  • Approval of batch of payments with only one mouse click.
  • Quick responsive customer support.
  • After rejection some payments by approver, due to computational errors, we needed more time to upload another csv file and to approve it - decrease time between these two actions.
  • We had a situation where some internal transfer from another bank account was wrongly booked in an account we didn't want to send to - time for resolving this kind of issue should be lower.
  • To make possible that payments made in one day be available on the same day if another user (payee) also has account at Tipalti.
  • No other issues or areas for improvement that we have noticed so far - we are very satisfied with Tipalti service.
  • Easy process of approval batch of payments with only one click
  • Possibility of clients' payments in another countries and different currencies (etc. Serbia)
  • Simple procedures for initiating payments
  • Secure payment procedures, through higher level approvals of every payment
  • Faster payment to suppliers/clients which leads to more realistic cash flow data
  • Lower bank provisions comparing to other banks - lowering total costs which results in higher EBITDA
  • Payments to clients in Serbia - we have satisfied clients and suppliers which results in continuation of cooperation and attracts the new ones
Except Tipalti, we are using only traditional bank accounts for some other payments towards companies and PayPal and BlacCat cards for some small non-significant payments online. Tipalti's advantages in our case are in ease access for payments of individuals and in possibility of higher amount payments, with no specific limits for payments towards one person or company.

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Ease of use, good and user friendly interface, quick response on requests by customer support, ease of money transfers even between countries. Recommend Tipalti for all kinds of payments, both to companies and individuals. We haven't experienced some less appropriate situations for Tipalti so far, having in mind our needs and purposes, we use Tipalti for and we can only suggest few small areas for improvement which we had already mentioned - payments to be available in the same day if payee has an account at Tipalti too and similar.