Item: Tipalti
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We are currently in the implementation phase with Tipalti. Our Account Executive and Implementation Manager have been a pleasure to work with, extremely responsive and accommodating to internal timelines and usage requirements. We are currently utilizing a very manual, paper-intensive AP process and are looking forward to automating our payables with Tipalti and gaining back some much needed time & resources to focus on other parts of our business!

Pros and Cons

AP Automation
Payment Processing

Terms Discounts are bit tricky to incorporate

Return on Investment

More secure payments than sending manual checks
Digitization and Automation of AP (TIME SAVINGS!)
Flexibility and Transparency to pay our vendors quickly!
Easier cash reconciliation

Usability

Based off the sandbox environment I've seen, this looks to be a very customizable and usable product. However there is some work/workarounds required to get this to fit our specific AP model (namely when it comes to terms discounts and product backorders)

Efficiency

Tipalti is the automated/digitized version of everything we already do MANUALLY! The time savings alone will greatly contribute to our efficiency, not to mention the transparency of having everything visible and managed electronically to improve our accuracy and prevent things from slipping through the cracks.

Key Insights

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

Yes

Did implementation of Tipalti go as expected?

Yes

Would you buy Tipalti again?

Yes

Other Software Used

Canva, Infor CloudSuite Distribution, Adobe Acrobat

Likelihood to Recommend

From our current understanding of how Tipalti will operate once we're out of the sandbox environment, this is a great way to automate the AP process and a huge improvement on a paper-intensive system. Additionally, this is a good fit for small/medium sized businesses who aren't able to fully utilize an EDI system, since Tipalti is PDF based and able to pull invoices directly out of an AP email box. Looking forward to getting back all of the time we currently spend on hand-marking, collating, manually approving, and filing invoices, not to mention the paper check cutting process!

Time saved on AP is time better spent elsewhere!

Modules Used

Overall Satisfaction with Tipalti