Overall Satisfaction with TOPdesk
We used TOPdesk to manage our facilities. Supported processes included building management, maintenance, contract management, reservations, and catering.
- It is very focused on the users of the application and very user-friendly.
- It provides very extensive management reports.
- The support and aftersales of TOPdesk is very good.
- There is room for improvement in the subject of recurring reservations, where adjustments were sometimes hard to make.
- Contract management in TOPdesk has provided us with a very fast return on investment. We have greatly reduced costs on catering and on running contracts, due to the insight it provided.
TOPdesk was far more user-friendly.