TOPdesk: indispensable
March 01, 2017
TOPdesk: indispensable
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
Topdesk is used across the whole organization, including the shops.
What business problems does it address? Changes, problems and incidents and configuration management.
What business problems does it address? Changes, problems and incidents and configuration management.
- The standard modules are complete and work fine.
- Support is excellent.
- Easy to use.
- The form designer is too basic.
- The possibility to extend fields are limited.
- Events and Actions are working fine but full rich text is missing in the emails.
- High level of customer satisfaction
- Marval
Topdesk is very easy to use and configurable.