Cision Communications Cloud: Setting you up for greatness.
October 26, 2018
Cision Communications Cloud: Setting you up for greatness.
Score 8 out of 10
Vetted Review
Verified User
Software Version
TrendKite
Overall Satisfaction with Cision Communications Cloud
Right now, Cision Communications Cloud (TrendKite)* is used by the communications and marketing department. We use it to monitor our press mentions, keyword associations, ad equivalency and make data-based decisions. We also run reports for the Board of Trustees so that they know how we are doing.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
- Cision Communications Cloud has a beautiful and beautifully easy user interface.
- Their customer services is impeccable. They respond and take action very quickly to any request.
- Their email notification system is excellent.
- Sometimes the various modules seem disconnected: from Influencers to Social. I know they're growing and it's exciting to see things being added. But when those features cost more, it's just hard to make management see the benefits of the cost.
- No real mobile support. An app would be incredibly helpful.
- Limited number of users makes it difficult to work as a team.