Cision Communications Cloud Review
Overall Satisfaction with Cision Communications Cloud
Cision Communications Cloud (TrendKite)* is being used by our whole organization, specifically from team members who work on and lead public relations accounts. Our client focus is hospitality and travel. Cision Communications Cloud allows us to monitor digital coverage and client's share of voice. We create monthly reports that are shared with our clients.
*[This review was written near the time Cision acquired TrendKite. TrendKite is now part of the Cision Communications Cloud.]
*[This review was written near the time Cision acquired TrendKite. TrendKite is now part of the Cision Communications Cloud.]
Pros
- Share of Voice comparision
- Visual, interactive reports
- Digital media monitoring
Cons
- The monitoring parameters, it should be more user friendly to input "not" search words and terms, versus leaning on the customer support.
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