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Cision Communications Cloud Review
July 28, 2019

Cision Communications Cloud Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

The platform is used by the PR team in the company to do media monitoring, especially with campaigns and big events like MWC, CES, and IFA.
  • Strong in oversea media monitoring. Big database.
  • Can also monitor the social impact of each article.
  • Not enough Chinese media in the database, not accurate with Chinese media.
  • Platform is sometimes pretty slow in reaction or searching.
1. More metrics to evaluate communication performance. 2. Bigger oversea media database. 3. Has integrated social media function.
When doing a comprehensive report for oversea media performance, it's really useful. But when it comes to Chinese media, we basically cannot get the correct or desirable report from it.

Transition from TrendKite to Cision Communications Cloud

Because of the timezone difference, they are not fast in reply or support.