Cision Communications Cloud floats high above the other options in the market
July 30, 2019

Cision Communications Cloud floats high above the other options in the market

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

I have been using Cision Communications Cloud (TrendKite)* since I joined my current company at the end of March 2019, because a predecessor had signed up for the account and the company had been using it. After using it for a few weeks, I decided to renew the contract because it's one of the best tools I've used in my 25+ yr career. In addition to me and my Communications team, our social media lead uses it as well as a colleague who does Marketing Analytics.
*[This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
  • alerts work well
  • capturing all media coverage - very comprehensive
  • analytics tools are intuitive
  • I really can't think of any at the moment
Cision Communications Cloud (TrendKite)* is more intuitive and the customer service reps and salespeople are much better to deal with.
It's very very comprehensive for media coverage tracking and the analytics.

Transition from TrendKite to Cision Communications Cloud

Very responsive when I've had questions.