Good for screen captures with Tricentis qTest Explorer. Honestly, not much else.
June 22, 2022

Good for screen captures with Tricentis qTest Explorer. Honestly, not much else.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tricentis qTest

We use Tricentis qTest Explorer to capture objective evidence of the testing we perform for our software products. The fact that it automatically captures screenshots as we perform our testing, including things like text typed in fields, is valuable because it allows our testers to focus on actually testing the product instead of the procedural work of recording every step they took in the process.
  • Capturing screenshots automatically
  • Capturing user inputs automatically
  • Exporting Tricentis qTest Explorer session reports is clunky, and it's easy to forget that you have to enable popups for the domain or nothing will seem to happen
  • It would be nice if the domain we chose when signing up was actually included in the URL
  • Some of the management features are a bit confusing to navigate, like adding a user to the right projects after giving them a license
  • When running in MS Edge, we noticed that the Tricentis qTest Explorer report indicates the browser as Chrome.
  • It's difficult or not possible to use inside VMs or on Linux. We've also had scenarios where using the web extension for Tricentis qTest Explorer slowed our product under test down too much to be able to use it.
  • Faster formal testing
  • Better capturing of details of exploratory testing sessions
  • N/A
We have not tried integrating our other test tools with Tricentis qTest Explorer, nor have we seen a need to.
Again, we've only been using Tricentis qTest Explorer because we found the test management features it provides too cumbersome for our needs. Tools should support a team's existing workflow, not dictate the tool's own workflow, which is the impression I got when we evaluated the other features.
The main tool we compared to Tricentis qTest Explorer was the "Steps Recorder" that comes with Windows. We selected Tricentis qTest Explorer because, at least at the time, Steps Recorder would sometimes skip recording arbitrary steps, which didn't meet our needs.

Do you think Tricentis qTest delivers good value for the price?

No

Are you happy with Tricentis qTest's feature set?

No

Did Tricentis qTest live up to sales and marketing promises?

No

Did implementation of Tricentis qTest go as expected?

Yes

Would you buy Tricentis qTest again?

No

I've only used the Tricentis qTest Explorer portion of Tricentis qTest (I recall some of the test management stuff being too clunky and prescribed to fit our workflow, so we chose a different tool). It's well suited for automatically capturing screenshots of browser-based or Windows-based applications during test sessions. However, we've had difficulty getting it to work well in other contexts, such as inside a Virtual Machine or on Linux.

Tricentis qTest Feature Ratings

Centralized test management
1
Manage test hosts and schedules
Not Rated
Map tests to user stories
Not Rated
Test execution reporting
Not Rated
Defect management
Not Rated