My favorite app to use for business and personal travel!
January 24, 2020

My favorite app to use for business and personal travel!

Christina Kendrick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TripActions

We use TripActions to book flights and hotels company wide. It is great because, as someone who uses it often, I can see what I booked in the past, see what my coworkers have booked and share bookings with coworkers if needed. It helps in knowing when and where we need to be!
  • The customer service team is second to none! They are constantly helping me change flights or communicating with a hotel for me. They go above and beyond.
  • Another point just to brag on their CST department - I had a personal flight booked 2 years ago for my husband and I. I filled out some information wrong. Fast forward to us checking in and there were issues. The airline was going to charge us for an additional ticket for over $800! The CST member for TA called the airline company, did some sweet talking and figured it out for me. I was so happy I almost cried!
  • I can't think of anything wrong with this app!
  • All positive!
  • Easy bookings.
Their customer service is so nice and always helpful!

Do you think Navan delivers good value for the price?

Yes

Are you happy with Navan's feature set?

Yes

Did Navan live up to sales and marketing promises?

Yes

Did implementation of Navan go as expected?

Yes

Would you buy Navan again?

Yes

TripActions is the way to go for booking hotels and flights! If you are looking for something luxurious for a personal getaway, I would use something else. But for anything business-related, there's nothing better. It is also well suited for sharing itinerary and bookings with coworkers.