Overall Satisfaction with TripActions
We use TripActions to book flights and hotels company wide. It is great because, as someone who uses it often, I can see what I booked in the past, see what my coworkers have booked and share bookings with coworkers if needed. It helps in knowing when and where we need to be!
- The customer service team is second to none! They are constantly helping me change flights or communicating with a hotel for me. They go above and beyond.
- Another point just to brag on their CST department - I had a personal flight booked 2 years ago for my husband and I. I filled out some information wrong. Fast forward to us checking in and there were issues. The airline was going to charge us for an additional ticket for over $800! The CST member for TA called the airline company, did some sweet talking and figured it out for me. I was so happy I almost cried!
- I can't think of anything wrong with this app!
- All positive!
- Easy bookings.
Do you think Navan delivers good value for the price?
Yes
Are you happy with Navan's feature set?
Yes
Did Navan live up to sales and marketing promises?
Yes
Did implementation of Navan go as expected?
Yes
Would you buy Navan again?
Yes