Excellent support to acquire the most optimal software at the enterprise level.
September 29, 2021

Excellent support to acquire the most optimal software at the enterprise level.

Emma Jones Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

The other products that we considered were FireMon and SAP Data Intelligence. Through the different reviews provided on TrustRadius by each user with experience in the software, we were supported in deciding on the software that best suited our needs since each one expresses the scope and best-performed functions of the solutions that were considered.
The most recent project on which we are working is regarding Cisco Defense Orchestrator. It is a necessary software to be able to have a better administration in terms of the security of our business infrastructure. This solution makes it much simpler to manage the different security devices from a single platform and even manage policies to keep us free from threats. To carry out this project, about 6 to 10 people participated, and the time taken for the acquisition of the software and its respective evaluation was two weeks since a thorough investigation was needed for the chosen software to be fully matched with our company.
  • The one that provides a wide variety of views of each product.
  • The one that has honest reviews and that provide very complete information.
  • The one that provides both positive and negative reviews.
  • There are no limits in what each user expresses what makes each review very genuine.
  • Provide more number of reviews or keep them updated.
  • Allow reading the different reviews from anywhere, regardless of whether it is from a computer or mobile.
  • Allow users to help others with questions about the use of the software.
  • Being able to create discussions between users regarding the software in which they have knowledge.
  • TrustRadius
  • IT Central Station
  • SourceForge
The first thing that caught my attention about TrustRadius is that each of its reviews provides complete information about each software since it covers the good and bad points and the ROI that each user obtains after using the acquired software. This greatly facilitates the time to choose some software, while the other platforms are limited in their reviews and are not very precise.
If these reports and analyst ratings were used, some were helpful in determining the performance of the software to be considered, and they were evaluated before making the final decision. That's why I like it because, when purchasing software, it is important to know its performance and thus determine its scope. However, some are very complex and not very precise.
There are several factors that are considered before determining the product that will be put into use in the organization. One of them is if it is fully integrated with the business infrastructure and how positive is the ROI it will bring once it is launched. In addition, managing a few days of testing of said product helps to determine if its functions are necessary to meet business needs and, of course. Obtaining knowledge about reviews from users who have already used the software generates a touch of confidence and a great idea of ​​performance and its scope in different settings.
IBM Resilient Security Orchestration, Automation and Response (SOAR), Alibaba Cloud SSL Certificates Service, ONAP (Open Network Automation Platform)
My grade is nine because TrustRadius has a platform with complete reviews in which it is possible to get positive and negative opinions of each software. This makes it easier to know which environment each software fits the most. In addition to that, each user can also express their experience without limitation in their words. It is even possible to get advice that is of great help for the respective acquisition of software.