TrustRadius for Buyers

As described, I was working on buying a total package of software which includes all the editing and other formatting products, other than these it should also include any of the mailing software so that all the documents can be integrated with it and can be sent at the same time.

Microsoft Team's; we were in these meetings as a team of 20 on the decision to buy the product. For longer trainings, we do it online and have a broad audience; we need software that the general audience won't destroy. That's why we settled on Mircosoft Teams. It was a decision that took place in 2 weeks.

We resold Palo Alto security appliances for a service provider in Mexico. They deployed a new IMS core and needed strong protection for this new infrastructure. Around 12 people were involved in the project and it took around a month to do the research, verify features, and do a business plan.

Needed it for automating tests in our system, saving man hours.
Involved - 3 people.
We took 2 weeks to research.

We worked on the POC for Komprise as we were looking for a Data Analytics and Data Migration product as we have been planning on migrating the data from on-premises to the AWS cloud platform. After doing extensive testing and validating our use cases, we found Komprise to be very useful since it was easy to use and the interface was very user-friendly requiring minimal efforts in managing its infrastructure. Our team consisted of 4 people who worked on the POC and made the final decision of purchasing the product. The whole process took around 3 months from POC to finalizing the purchase.

The most recent product is Microsoft Power BI which was needed in order to visually interpret our data and look for trends. We use the interface to keep up with clinic monthly production and collections, using charts to see the effectiveness of recent marketing efforts, and in order to be able to hit key metrics every month.

As I mentioned before, we are using Ziflow for working remotely. Our company has almost 200 people at present, and most of us are using Ziflow for reviewing and approving. We were trying to use Microsoft Teams to approve, but it turns out Ziflow is more suitable for a big company to use.

Myself and the human resource program manager were involved in the process for purchasing JazzHR. Just two total people. We needed this product because managing hiring between so many platforms is unmanageable. We researched and implemented all within around 2 weeks time frame. This is very typical for how we purchase software of this size and scale.

The most recent buying project I last worked on was our Conversation Intelligence Solution. We rely on this solution for our sales organization's enablement and coaching. Being a Business-to-Business Software-as-a-service technology, it is much easier to rely on artificial intelligence and technology, in general, to ramp up our sales teams in the best possible way in order to be able to engage with our prospects and future clients with the right messaging and skills.

We purchased Microsoft Office 365 for overall solution of office work. As an organization we were looking for options which will reduce our dependency on other spreadsheets and docs for office work. 10 people were involved in this project. We did research for 1 month's time and came up with this solution which helped us in official work. We also purchased versions which were compatible with IOS.

ITSM ServiceDesk system for the IT team in Singapore, Malaysia and Norway office. We need it to track the number of issues and requested raised by the users. There are 4-5 IT employees involved in this product evaluation and took us around 6 months to perform the research and purchasing this product.

As of now, We are procuring Backup Solutions. We need these solutions to protect our data from ransomware and we need to create at least three different copies for each of our data sets. In the pharma sector, there are different compliances that we need to maintain to comply USFDA Audit. Also, It will take at least 3-6 months to finalize the solutions as there are CIO, IT Manager, and Purchase Head having involvement in this project.

The product was required so that the company could have a single place to plan and prioritize tasks, as well as then be able to discuss the specific tasks in the same place in context, rather than through a separate communication tool. Three people were involved directly, with around 5 more influencing the decision. It took around 6 weeks from starting to make the decision to sign up and onboard.

The most recent project I worked on was for calendar integrations to provide the product users with an easy mechanism to reach out to the support staff by booking a meeting directly into the calendar. The objective was to provide real-time visibility into the calendars to book a quick 30-minute meeting, without the need for any back and forth to align the schedules. For this project, 6 people were involved in all. The research and purchase decision took less than a month, end-to-end.

We were implementing Salesforce Cloud. We realized pretty quickly that the native document generation was not powerful enough to create the professional-looking quote and sales agreement documentation that we required for our customers. We had about 5 people in total looking at the requirements. we knew we needed something with more functionality and it took us about 4 weeks to evaluate the product and come to the decision.

Our company has been using FullStory for several years and many business units make use of the tool. The main users are our product design team, product engineering team, and support team. While we did find limitations with the product, we were generally satisfied with it. When the vendor started the renewal conversation, it prompted a process within our company to review if this existing solution was the best one within our tech stack or if an alternative was better for our needs. We had 6 people on the team reviewing the products available and the whole process took 9 weeks.

This is for testing and evaluation of open-source logging solutions before the renewal of an existing contract and tool. The recommendation also came from subject matter experts to test out their recommendations and how they would fit into the needs of the project and familiar with operating and using the tools to be implemented.

UUKI is the most recent project I worked on. This is the online community creation platform. A team of people is involved in this project. It took me 1 hour to research to purchase this product which I did via TrustRadius. TrustRadius helped me learn about this product.

I recently advised a few of our clients to purchase Loom for their business as it would help them streamline their remote communications to their clients in their sales and customer service process. It didn't take a long time to research Loom as I had heard through colleagues it was the top-of-the-line software for video recording, and have been using it in my own business as well.

It was needed to support the design and manufacturing process of the business to ensure continued growth. There were only two people involved in the process myself seeking the advantage of the different software and the MD looking at the cost implications for the long term, and what hardware would be needed to support it. Due to only being two of us it was a short process being less than a week.

We were looking for a test management tool. We trialed Zephyr by SmartBear, we tried a bunch of other free trials as well. We needed this because we have expanded our QA team by double and the management of our test cases were getting out of hand. 4 people were involved in this process. We took about 6 months from starting to look to purchasing.

I was the sole decision-maker, but I do work with a team that, at certain points, needs to interact with various views within Asana. Asana is important to my business because it allows me to create flexible workspaces that adapt to the view needed to manage the project. I love that I can easily switch between a Kanban view to see current projects in a pipeline to a timeline view that gives me a more holistic view of the complete sales cycle.

As mentioned earlier, we've bought an antivirus/web protection software. We needed it for our office and home computers to protect ourselves on the internet. This was a two-part project actually. We used a competing product's free tier and wanted to upgrade to the premium version, but wanted to conduct short research before committing ourselves to a paid subscription. The reviewed software was also great but the prices were on the higher end so we postponed the antivirus/web protection software selection. Recently we bought office equipment and because of a Lenovo + McAfee partnership we were offered a great deal for one year, unlimited devices. That's when we jumped in.

We were looking purchase a cloud base HCM database for our users.

We needed a solution to help our sales team better track emails and lead outreach without having to manually enter data. Groove allowed us to manage this process seamlessly in the background as a simple plugin and we were able to find out about features and pros and cons of the software by researching it on TrustRadius and "trying before we bought" via other users reviews.