Great customer support! They are fast!! BD1 Brad rocks!
July 28, 2017
Great customer support! They are fast!! BD1 Brad rocks!
Score 9 out of 10
Vetted Review
Overall Satisfaction with TSheets
I use Tsheets for tracking time for a client's employees in his construction business. It allows us to see what job they are at and when they leave that job. I can also track their paid time off and holiday hours. It gets the employees' time into QuickBooks payroll seamlessly.
- Tracks time for jobs or projects.
- Tracks paid time off and holiday hours.
- Allows us to see where the employees are when they clock in and out.
- They could add a way to calculate mileage using the GPS feature. We reimburse for mileage, but the employees have to manually calculate it and enter the miles into a data field. Then that has to be manually added up and entered into payroll.
TSheets Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Today I had to contact Tsheets through chat. There was no wait time. Brad got right to the question, took a look, and bam! I had my answer. He guided me through some simple steps to fix my issue.