Saves your Payroll Headaches!
Updated November 16, 2017
Saves your Payroll Headaches!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TSheets
TSheets is the main time card system for our company, from our office staff to our employees in the field. It allows us to track, support, and effectively clock in for all our jobs. We use it to help track vacation and sick time accruals for all employees so they have an up to date amount weekly.
- Customer Service support is amazing: no matter who I speak with they are patient and educate me on their system. They take the time to do it right! Thank you - Elaina M., Jen, and Angel are all great at what they do.
- The sync ability to communicate with QuickBooks allows me to process our payroll painlessly. It clearly tells me any errors we are missing.
- TSheets is another great way for our employees to keep track of their PTO time. It remains up to date with every pay period.
- Customer support can help track down and explain why errors occur and how you can get it fixed even on a time crunch. Elaina M. Is a lifesaver at this!
- I would love to see more classes from TSheets or customization for internal training handouts.
- We would love to have the sync system be set up for more than one computer as we cross check our payroll. It would allow us to fix problems and not have to stop multiple working to resolve issues.
- TSheets has cut our payroll time down and made it easy to transfer the time to QuickBooks. It saves me the headache of data entry every week.
This is the first experience we have had with TSheets but with the customer service and support for all of our staff and franchises, we are not looking elsewhere.
TSheets Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
How about we receive exceptional support for the product EVERY time we need it!
Using TSheets
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Versatility to access mobile or on a desktop makes it easy for an entire construction company to utilize the time system.
- Ability to GPS track our staff is such a great safety coverage we did not expect to discover.
Yes - We utilize both android and apple products with no conflicts what so ever. It tracks our field techs and lets them clock in and change jobs effortlessly. Our office staff can keep an eye on all of our crews and use the system for their time!