I Dove In and the Water's Just Fine!
October 13, 2017

I Dove In and the Water's Just Fine!

Elaine N. Wolfson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSheets

Tracks time for all of our employees, and integrates seamlessly with QuickBooks.
  • Their customer service and tech support are immediate and top notch! I was helped by Kelsey T, and she made the experience quick, painless, and actually pleasant!
  • They need to allow the user to assign a specific service item to any particular customer, so that the user does not have to re-select the service item when selecting that particular customer or client.
  • So far it has been relatively easy to use.
  • So far it has been very effective.
  • I cannot properly run my practice without such a tool.
  • None
I have not evaluated any other time-keeping products. I was recommended to this program by QuickBooks tech support.
Any service-based business, where employees track time and charge to specific customers or clients.

TSheets Support

Fast, accurate, easy!!!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - So far, that has not been necessary.
Just now, when working with Kelsey T. She was awesome! Completely understood my issue immediately, helped me quickly, and was pleasant along the way!! She made the experience painless!