UberConference -- A simple, effective, and affordable conferencing solution
Updated May 24, 2021

UberConference -- A simple, effective, and affordable conferencing solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad UberConference

Roughly half of our company uses UberConference with their own account. It allows employees to manage their own conferences and screenshare sessions. Meeting communication is improved because it is simple for people outside the company to join the meetings and share their own screen if necessary.

Pros

  • The video chat (currently in beta) is really nice. You can pin up to two screens at the top and see a couple of thumbnails at the bottom. If you do not pin, then it rotates who is talking to the top.
  • Ease of joining a meeting for participants.
  • The admin interface is pretty intuitive. IT never has to show employees how to use it and run meetings.

Cons

  • There is no screenshare recording functionality. Because of this, we need to keep a license or two for GoToMeeting/GoToWebinar so that we can record screen sharing meetings.
  • The cost is a lot lower than getting individual GoToMeeting licenses for that many users.
  • No shared accounts means that there are no meeting conflicts.
  • The simple intuitive interface means less IT support is required.
While GTM has more features for managing a conference, it is really geared towards larger meetings with someone who knows what they are doing on GTM to manage setup, muting, unmuting, chat, recording, etc.
UberConference is really great for licensing for the end-user and going IT-free.
I think it works very well and is easy to manage. The experience is even better if you buy-in to Dialpad as your phone system (the softphone has UberConference built in, and licensing can be managed through the Dialpad admin portal). Adding more licenses is simple and quick too.

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