User-friendly conferencing application, but no screen recording function
Updated June 10, 2021
User-friendly conferencing application, but no screen recording function
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad UberConference
We use UberConference across our entire organization. We use it as a conferencing bridge between our internal teams and our clients as well as our remote employees and our in-office employees. The application provides us with a way of setting up and hosting conference calls that is more simple and straightforward than similar applications we have used.
- Ease of usability eliminates the need for a long onboarding or training process.
- The text chat feature is great for sending links while on a conference.
- Screen sharing is very easy to use (no switching presenter access) and is always clear.
- I wish uberconference had the ability to record a screenshare. We have to use another application when we want to record a screenshare for training purposes.
- Sometimes users get kicked off of conferences unexpectedly.
- Sometimes a user will join but there is no notification.
- UberConference provides an easy way to set up conference calls. You don't have to download an app to join a conference.
- Our clients really appreciate the usability.
- The lack of screen recording has created a need for us to use a third party app.
I like UberConference much more than Webex. While a lot of our external vendors and clients are more familiar with Webex, UberConference is much easier to use and does not require you to download an app. Webex is also pretty clunky and requires you to switch presenters in order for someone other than the organizer to share their screen.
Do you think Dialpad Ai Meetings delivers good value for the price?
Yes
Are you happy with Dialpad Ai Meetings's feature set?
Yes
Did Dialpad Ai Meetings live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Meetings go as expected?
Yes
Would you buy Dialpad Ai Meetings again?
Yes
Dialpad Ai Meetings Feature Ratings
Using Dialpad UberConference
10 - We use UberConference as a conference call tool primarily for meetings with our clients. We often have meetings with fairly large groups where screensharing is needed and UberConference provides us with that service. Also, since COVID, most of our team has been working remotely, so UberConference has allowed us to seamlessly transition into remote internal conferencing as well.
- Conferencing with clients
- Conferencing with our internal teams
- Screensharing/screen recording of meetings
UberConference Support
| Pros | Cons |
|---|---|
None | None |
I was not aware that UberConference offered a premium support add-on. Even if I was aware, I don't think our team would get much use out of something like that. Once we set up the account and organizers, we really never had any issues with the application, so I don't think there would have been much need for a premium support upgrade.
As previously stated in this review, I never personally had to deal with support for the product. My experience with UberConference has been generally positive and I am aware of where I would need to go to reach support, so I have no doubt that I would have received high-quality support services.