Ubiquiti Networks Review - Cheap and easy, a dream come true ;-)
Scott Trautwein | TrustRadius Reviewer
June 27, 2017

Ubiquiti Networks Review - Cheap and easy, a dream come true ;-)

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ubiquiti Networks

We use Ubiquiti throughout our entire school district. We use its wifi, network switch, VoIP and video camera solutions. We also use several of their long distance wireless radios to provide internet service to remote areas, such as our football field.

Every classroom has a unifi edu wireless access point installed, which is used for wireless access as well as public address system (intercom). We will also be switching to their firewall solution in the next month.
  • No annual fee. Software is free, so you purchase the hardware and never pay for anything again. All updates are free.
  • Very easy to use. Controller is easy to install and update. Network and wifi are not dependent on controller also. So if controller fails your network stays up, you just can't make any changes until you restore the controller.
  • The cost of hardware is very reasonable, cheaper than most solutions.
  • Support is via chat or email only. They are very responsive and you can YoutTube most fixes yourself. But it would be nice if they offered a paid support option to contact a live tech via phone.
  • You can back up your controller's config file, but there is no option to automatically do that to a cloud service (Dropbox, Google Drive...). That would be a very handy feature.
  • Ubiquiti has saved our district over $50,000 annually on contracts for video cameras and wifi.
Have used Cisco and Dell networking equipment. Both work fine, but ubiquiti is cheaper and easier to use. Similar and better to a Cisco Meraki interface, but without the upfront and annual renewal costs.

The only downside is hardware warranty is only 1 year, where Dell and Cisco have much longer or even lifetime warranties. However, out of nearly 500 devices, only 1 (a network switch) has failed after it was no longer under warranty.
If you need wireless access points, networks switches, surveillance cameras, or VoIP phones Ubiquiti is the best solution I have found for the money. Can't recommend them enough.