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Unifi offers great features at a better price point
Updated July 23, 2021

Unifi offers great features at a better price point

Michael Metalios | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ubiquiti Networks UniFi

Unifi is used as primary WiFi at multiple locations. We acquired a site that had Unifi and we liked it so much we implemented it at other locations. I am the primary administrator but I do have a backup. Unifi is easy to implement, configure, and use. We have multiple SSIDs configured so we can have member and corporate wireless connections.
  • Mesh networking: Seamlessly traverse APs with no noticeable issues.
  • Configuration: It's simple to configure or reconfigure an AP or gateway quickly.
  • Mobile App: The Unifi app makes it easy to check on my sites, and to configure APs individually if necessary.
  • Price point. Their goal was originally to disrupt the market. I think their prices speak to this.
  • AP provisioning: any change requires the AP to go offline. This can be extremely disruptive.
  • Metrics: While easy to find, they aren't easy to understand. The numbers are there and the graphs are pretty. But they are seemingly meaningless.
  • Cloud keys: the original cloud keys were terrible. The new generation are much better. The old ones are out there. Avoid them.
  • The LEDs on the APs always fade over the course of a year.
  • Unifi's excellent price points make it easy to add an AP if necessary without breaking the bank.
  • The initial problem with Gen1 Cloud Keys caused a lot of problems for us. The units would reboot or corrupt themselves and configuration locally or via remote was impossible. They have since fixed the problem.
  • Being simple to set up has made them a go-to for installing at new sites, and we can easily train some of our lesser-experienced techs on how to use the controller software for maintenance and monitoring.
  • Aruba Networks Wireless LAN (WLAN)
Aruba is expensive. Very expensive compared to Unifi. Their power requirements tend to be higher as well. It makes Unifi an easy choice over Aruba. That being said, Arubas are very well made devices. I feel their interfaces are a bit more cumbersome than Unifi. Between price, and ease of use, Unifi is the clear winner.

Do you think Ubiquiti Networks UniFi delivers good value for the price?

Yes

Are you happy with Ubiquiti Networks UniFi's feature set?

Yes

Did Ubiquiti Networks UniFi live up to sales and marketing promises?

Yes

Did implementation of Ubiquiti Networks UniFi go as expected?

Yes

Would you buy Ubiquiti Networks UniFi again?

Yes

Lansweeper, Kaseya Virtual System Administrator (VSA), VIPRE
Unifi works well in our organization—we are a health and wellness center (think gym, but more). It's easy to adjust and tweak the signal strength, bands, channels, etc. in order to maximize the member experience in our centers. The outdoor units are perfect for our pools, both indoors and out, as they are weather sealed. We have had large groups of people in one area with only two or three APs to handle the load and they performed beautifully.