Review from the Head of Engagement
July 01, 2025

Review from the Head of Engagement

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

In our organization, we use UKG Pro for Payroll. Attendance

Pros

  • Time off request

Cons

  • In my opinion, Reporting has room for improvement in UKG Pro.
  • The impact UKG Pro has on our organization's overall business objectives is Payroll clarity
UKG Pro directly affected work life with an Easy performance review

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

If asked, I think I am likely to tell a colleague that I give UKG Pro a 9. In my experience, UKG Pro is very user friendly. Employees can navigate with ease. In my opinion, in UKG Pro Time off request are easy to approve and managers have great access to reporting, etc

UKG Pro Feature Ratings

Employee demographic data
6
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Support for external payroll vendors
7
Benefit plan administration
7
Salary revision and increment management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Report builder
7
Pre-built reports
8
Performance plans
9
Performance improvement plans
9
Review status tracking
8
Review reminders
9
Candidate search
8

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Thank you so much for sharing your insights

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