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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Benefit Admin improved our vendor invoice generation and reduced errors to 0%y since we relay on information in benefit admin to generate invoices for our benefit and life insurance products. Huge improvement from generating invoices from excel spreadsheet and manually having to update the data in the spreadsheet to simply clicking a button in benefit admin to download the data already in the system to generate invoices. Plan Source customized our invoice generating in benefit admin when implementing the new platform and it not only increased accuracy, but also reduced time spent by benefit specialist generating invoices.
February 21, 2024

UKG Pro Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The biggest win for me with UKG Pro is the excellent reporting functionality and being able to create instant checks/make previous quarter adjustments etc. Our ACH process has really changed for the better because of that.
January 29, 2024

Strong Product.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Having fewer integrations with outside systems, such as an applicant tracking system, a background check, etc., made the hiring and onboarding process much less manual and reduced the time to get the new hire or transfer ready to contribute or to at least get started on a training protocol. This made the field managers much happier and reduced the pressure of having to do last-minute tasks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have utilized electronic recruiting and onboarding to eliminate paper packets and deliver a better employee experience. The mobile app allowed our employees to apply and onboard at a time that was convenient for them. This reduced processing time, data entry errors and cost savings for process automations. These changes also reduced the workload for our HR team.
Jocelyn Froats, CPP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro has been my "baby" since we first implemented it. My personal employee engagement has greatly increased as I've learned more about the system, digging in and finding ways to configure it to best benefit our company. As we continue to utilize more of the functionality within UKG Pro, our time expenditures decrease and productivity increases.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With the new time system, Dimensions has decreased the amount of time it takes to process payroll, allowing for more time in the week to work on other pressing projects. This also reduces stress, and we no longer have to work on holidays! This was a big win and game changer for my department.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
One of the best changes that have occurred with UKG Pro that has been facilitated by the job is UKG Recruiting, Onboarding, and Pro. Having our New Hires uploaded in the system prior to the day of Orientation and New Hires having an employee number on the day of Orientation to clock in/out minimized the number of missing punches.
Britta H. Hahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
When the Web Import Tool (WIT) was launched, we were able to take action to update several employee records with a few steps. This changed our experience tremendously as we no longer had to rely on support for assistance. We use the WIT on a regular basis for annual increases, mass loading job changes, etc.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The onboarding within UKG is a one stop shop. This was nice when I started with Pinnacle GI Partners and not anything I have seen at any other previous employers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As the Director of Finance, one of our primary services to the company is budget maintenance. Previously we had to go to great lengths to get data to build our labor budgets. With UKG Pro, we have the insights to be able to create more accurate budgets with reports including data that would have taken a lot of time to pull together. Our payroll team now plays an integral role in creating our labor budgets, and UKG Pro is a primary reason why.
October 12, 2023

Awesome Product for HCM

Muhammad Sadequl Islam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use this software as the basis for my personal improvement and it also provides smooth company human capital, talent management, administrative work, and payroll management. When we make the best planning and proper use of human capital, then we get to bring our highest productivity to the company. At present time, this software is known for more information and tools.
Mohamed Salem, CFA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Of course. It reduced time spent on payroll processing. Enhance budgeting process and one place as a sold reference for the truth of any employee information. HR and Finance were able to collaborate better on all related work like benefits, payroll, comp and financial reporting and work together to advance the organization and the employee experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
From a payroll perspective, there are several features built into the platform that create more ease of use and save a tremendous amount of time from manual calculations and input. An example of such features include Pending Pay, Retroactive Pay, Consolidated Direct Deposit, and automated reports at payroll close.
October 05, 2023

UKG Pro Review

Score 7 out of 10
Vetted Review
Verified User
We previously had very manual processes for recruitment. UKG Pro is the first applicant tracking platform our company has ever had, and it is having significantly made the process smoother and increased our ability to track applicants and improved our recruitment and onboarding process. Our new employees enjoy the ease of self-enrolling.
October 05, 2023

Amazing System.

Erika Handley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use both Core and Backoffice and love the ease of running reports in the Backoffice or BI.
Not to happy with Tax Recon in Core because it doesn't give me the details that the Backoffice part of the system does.
I would suggest an upgrade for Core so that the functionality mirrors each other.
October 02, 2023

Honest Feedback

Score 7 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro has increased the productivity of the People and Culture team by removing a lot of administrative tasks, manual record keeping, managing manual reports, back and forth with employees and multiple managers.

They now have visibility and access to their own information without having to ask or spend time seeking help. Managers also get full visibility of their team and it's easy to switch information as and when required. Automation and reports have reduced the P&C teams stress and increased team engagement.
September 28, 2023

We love UKG Pro!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro has directly impacted me and my team by allowing us to easily perform annual reviews, track progress on reviews, and finalize them for merit increase consideration. It has brought an ease the process within the team so it's very transparent and causes less stress when the review period comes around each year.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
My main personal examples I can think of are two, one positive and one negative:
Positive experience, whenever working with a new or unknown member of the organization, I was quickly able to look them up using the visual org chart, which was generally accurate and this saved me having to bug others for this sometimes crucial info.
Negative experience: I personally lost PTO days because of a discrepancy in carry-over PTO hours from one calendar year to another which UKG Pro somehow was not able to track accurately ever. I was then forced to track myself going forward.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Recently we found that UKG Pro was mobile browser friendly enough that several managers who were at an all-day leadership training were still able to log in and approve time sheets for their teams. This was about 25 managers who all needed to approve timesheets for payroll, and those who needed to were able to log in on a mobile browser and approve time.
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