Item: UKG Ready
Rating: 9
Author: Lisa Dick

Use Cases and Deployment Scope

We started in 2017 with time and attendance and have expanded in 2022 with payroll, benefits, onboarding, and accruals.

Pros and Cons

Biometric time entry, avoids buddy punching and time theft
Dashboard experience to quickly see birthdays and anniversaries of employees
In depth reports showing department and position
Employee lead personal and payroll changes, no second entry

Having an employee reset their own password if they forget or get locked out vs having to call the admin

Return on Investment

Having all payroll/benefits data in one platform
Increased employee awareness of their personal data, payroll data
Less staffing needed to manage the time and attendance
Remove fat finger costs of manual entry

Alternatives Considered

ADP Comprehensive Services

We had time and attendance in place so made sense to move forward with UKG Ready when we expanded to 1 platform.

Usability

Less than 1 year of the full UKG Ready package so I am still learning the system.

I was disappointed with the implementation as it appears that I was doing most of the manual entry and testing. I did not feel top priority when issues arose and how to fix them. Not only how to fix them but why the system was doing what it was and how to get around it. This would be the downside to my UKG Ready experience.

Key Insights

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

Would you buy UKG Ready again?

Yes

Likelihood to Recommend

As mentioned prior, we had issues with buddy punching and time theft. By transitioning to UKG Ready and the biometric hand scanners, we can avoid those issues. UKG Ready also gives the manager a quick view of who is working and when they punched in (and if they did for lunch).

Payroll and Benefits Coordinator

Overall Satisfaction with UKG Ready