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Great way to help standardize your processes
December 03, 2020

Great way to help standardize your processes

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)

[UKG Ready (formerly Kronos Workforce Ready)] is used throughout our whole association. It helps standardize processes and makes our hiring process easier on the manager. We use it for payroll, electronic filing of our employee documents, and are wanting to introduce scheduler in the near future.
  • Helping with cases-Support Team
  • Standardize processes
  • Reporting
  • Payroll processing
  • Work flows
  • Custom Form Capiblity
  • Helps our managers and employees become more independent. This frees up more time on the HR side.
  • Standard processes with workflows. This allows us to track things, see what people are doing, and pull reports to see how we can address issues
  • Negative-The way our organization does some processes (I.E New hire process) it makes doing it all electronic very difficult. I wish there was a way to make things easier to set up, and work arounds on some of the work flows. Maybe this will be fixed with the onboarding portal.
You can build it out to how your organization needs it. Customizable
It is good to use to get notifications out to employees, easy to find information, and track data

Do you think UKG Ready delivers good value for the price?

Not sure

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Ready go as expected?

Yes

Would you buy UKG Ready again?

Yes

Like stated before, [UKG Ready (formerly Kronos Workforce Ready)] really helps standardized things throughout different locations. This helps avoid any legal implications.

UKG Ready Feature Ratings

9.4
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.8
View and generate pay and benefit information
8
Update personal information
10
View job history
7
View company policy documentation
10
Not Rated
Tracking of all physical assets
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
2.3
Job Requisition Management
2
Company Website Posting
3
Job Search Site Posting
2
Duplicate Candidate Prevention
1
Applicant Tracking
3
Notifications and Alerts
3

UKG Ready (formerly Kronos Workforce Ready) Support

Usually always have great support when needing help with a case. Very few times have we had any issues that could not be solved.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Quick Initial Response
Need to explain problems multiple times
Not Available
Yes - We had an issues with the requisitions and supervisors not being able to see applicants. We had to wait for the next release in order to get it fixed. Although we put our a work around to our supervisors it was hard to follow. It took about 1 month before everything seemed to be worked out.
When I took over this position I did not have much training on anything within the position. The support team went above their call of duty and showed me how work flows went and also how they could be mapped out. They also where A LOT of help during our COVID-19 lay off and how we can handle things. They helped me create new security profiles and explained to me the best way to do with what we had set in our minds.

Using UKG Ready (formerly Kronos Workforce Ready)

I think it is very user friendly, easy to navigate, and the organization (where to find things) has improved since we began in 2016
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Familiar
None
  • Actions-Once they are set up they are super simple
  • Work flows- Once they are set up they make the process so much smoother
  • Reporting- Very easy to pull data for multiple topics when needed
  • Creating custom forms
  • Making job descriptions work in the system....no easy way to do it
  • When posting a job sometime the location on the posting requisition is odd. For instance it goes by zip code. We may say a position is in Brentwood, but it will publish it for St. Louis
Yes - No complaints. Our supervisors like that they can approve timesheets, change request, etc from anywhere. That they do not have to log in to do it