Overall Satisfaction with UltiPro
We are using UltiPro's Core HR processes including Recruitment and Onboarding. It provides daily notification report information to members in other functional areas to help them be aware of HR related changes that affect how they might service members.
- Core processing for Human Resources processes is fairly solid. The ability to add approvers and observers to the processes allows for finer grained control without the need to be particularly worried about bad data entering the system.
- The Business Intelligence Cognos platform is very powerful and is able to provide information in multiple formats and in timely fashion.
- The integration between the Recruitment, Onboarding and Core systems is sorely lacking. I know this area is marked for improvement.
- The security configuration options in Recruitment and Onboarding don't allow for the same level of record level control as in Core.
- The inability to effectively perform some tasks in the web portal vs. in back office is frustrating.
The pricing on keeping Epicor on premise and also using ADP for Payroll was more expensive than going to UltiPro. We needed a unified platform that was easy for everyone to use.