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UltiPro is GREAT!
Updated September 04, 2017

UltiPro is GREAT!

Kalyn Joyce | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

UltiPro is the system of record for all HR people management needs at BOK Financial.
  • UltiPro allows for configuration of processes to meet individual company needs.
  • UltiPro allows for online benefits enrollment through Open Enrollment and Life Events Sessions.
  • UltiPro allows for report development through Business Intelligence/Cognos reporting.
  • The Organization Chart could be more user-friendly by having a download functionality.
  • Need more pages of UltiPro to be configurable through platform configuration.
  • Need the ability to copy and delete sessions in Open Enrollment and Life Events.
  • Costs savings
  • Time savings
  • Security and peace of mind
UltiPro allows for some configuration to meet individual company needs; however, it could be expanded to allow for more.

UKG Pro Feature Ratings

7.1
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
7.0
Approval workflow
7
Balance details
7
7.7
View and generate pay and benefit information
7
Update personal information
8
View job history
8
Asset Management ()
Not Rated
6.7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

UltiPro Support

Consistency of support across modules within Ultipro is essential. All modules and custom requests do not receive the same level of superior support that clients come to expect from Ultimate.

Relationship with Ultimate Software

Ultimate Software has the Customer Success Portal for Ulti Clients. This portal provides many functionalities for clients such as a Learning Center, Community Boards and Support to enter Cases. Ulti provides 2 major updates per year (Spring and Fall). Most updates are great; however, Ulti could do a better job of communicating known issues and resolution ETAs after updates.