Overall Satisfaction with UltiPro
UltiPro is being used across all of S&T Bank. It is how employees check their benefits & pay & multiple other things. We use it in our department for paying our employees and it's used by my coworkers for 401k and pension benefits. We also use it for time management.
- I feel like the customer portal is a huge success. It is so nice that if I have a question rather than Googling it I can search in UltiPro's own database to find the answer and know that it is right.
- I think the time management is amazing. Very easy to understand and very easy to see time cards. If I need to make changes to an employee's paycheck I don't have to go through a bunch of steps.
- I have only ever worked with UltiPro and I don't have much to compare it to, but I just feel like the overall feel of it and how user-friendly it is, is one of it's greatest strengths.
- I am still not too familiar with the time management as far as PTO time goes, but I have noticed there seems to be a "disconnect" there when PTO time is put in or removed, some employees see differently than what we do. That has been my only issue so far that I can think of.
- Costs savings
- Time savings
- Security and peace of mind
I have not used anything other than UltiPro