Unitrends - Great value for the exceptional service it provides
February 24, 2021
Unitrends - Great value for the exceptional service it provides
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Unitrends Recovery Series Backup Appliance
- RXDA
Overall Satisfaction with Unitrends Data Center Backup and Recovery
Unitrends has been implemented and managed by the IT Department. This system does benefit all users, computers and systems for our company. If there a lost file from a user it can be recovered swiftly. It has helped recover crucial servers during disaster recovery time.
- Easy and reliable backups.
- Amazing technical support - fast, knowledgeable, very professional.
- Great user interface, easy to manage.
- Limited troubleshooting configurations on GUI.
- Online support forums have been moved over to new Kaseya support pages breaking legacy support links.
- Helped recover a critical server that help business within an hour.
- Fast recovery for user files.
Do you think Unitrends delivers good value for the price?
Yes
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
Yes
Would you buy Unitrends again?
Yes
- Veeam Backup & Replication
We were looking into Veeam and they had very competitive features, but we remained with Unitrends because it's been reliable and support is alway top-notch.