Unitrends for Local Government
February 24, 2021

Unitrends for Local Government

Bartt Nelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use Unitrends DCB on appliance model 928S, for multi-site centralized backup and recovery. We have been quite pleased with the versatility and reliability of the Unitrends hardware and software, and especially with their technical support solution and staff. We are on our second generation of their solution, and vetted them against several competitors each time we have purchased. We are a heavy VMWare environment, and enjoy the benefits and inclusion of file and system level recovery of our entire hosting infrastructure base. We have had the need to recover individual files and entire systems for a variety of reasons, and have been successful every time.
  • Emulate VMs for file recovery.
  • High backup/recovery success rate.
  • Excellent technical support ecosystem.
  • Good network and IO performance.
  • Need to support larger drive sizes on our offline archive (DR) tier.
  • Improve scalability.
  • Better competitive pricing.
  • Overcome ransomware attack.
  • Recover failed systems.
  • Roll back from database corruption.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

We found the Unitrends solution to be a better fit than Legato, Barracuda, Dell/EMC and other solutions. They are relatively price competitive, and frequently offer good upgrade/expansion financial incentives. They could improve on the scalability of solutions, instead of forklift upgrade. Overall a good value for our money, to include a simplified management interface and top shelf technical support.
Our Unitrends environment has helped us through some sticky situations, to include: ransomware recovery, technician error/oops, system corruption, user erroneous file deletions. Entire system recoveries can run a very long time, resulting in a longer outage than preferred. But the fact that recovery is possible lessens the sting of efficiency.

Unitrends Feature Ratings

Universal recovery
9
Instant recovery
9
Recovery verification
9
Business application protection
Not Rated
Multiple backup destinations
9
Incremental backup identification
9
Backup to the cloud
Not Rated
Deduplication and file compression
9
Snapshots
Not Rated