Flexible, robust, comprehensive, cost-effective Backup, Recovery and DRaaS
Overall Satisfaction with Unitrends Data Center Backup and Recovery
[Unitrends Data Center Backup and Recovery] is our main backup, recovery and DR system for the entire company
- Handles multiple O/S and older platforms
- Seamlessly combines on-site appliance backup and Offsite Cloud backup
- Competitively priced
- Good Tech Support
- Fast backup; does not consume a ton of network bandwidth
- Keeps data for a year
- Sales can be more realistic about estimating appliance capacity, esp. with database data
- The transition from an older appliance to a newer one was a bit bumpy
- Cloud backup interruptions were not communicated very clearly a while ago
- Secure backup
- Cost-effective
- Disaster Recovery support
Do you think Unitrends delivers good value for the price?
Yes
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
No
Would you buy Unitrends again?
Yes
- Veeam Backup & Replication, Cohesity Imanis Data and Dell EMC ECS (formerly Atmos)
Veeam too restricted in what it will backup Cohesity too expensive. Dell too expensive and not best reputation for reliability at the time.
Unitrends Feature Ratings
Unitrends Data Center Backup and Recovery Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't think so
Unitrends has provided quick, excellent support with backup issues and appliance-setup issues on multiple occasions