Overview of Unitrends Cloud Environment
April 20, 2021

Overview of Unitrends Cloud Environment

Rick Dademo | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends DRaaS
  • Unitrends Forever Cloud
  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

[Unitrends Data Center Backup and Recovery] is used by our corporate headquarters.

It allows for us to have a safe and secure off-site data recovery environment in the event of a catastrophic event.

It also allows for recovery of data should it accidentally get purged or deleted from the Unitrends Appliance.
  • Security - Data is encrypted and kept in a secure data center.
  • Data is readily available 24x7.
  • Business disruption is minimally impacted.
  • They need to allow for the managing and deleting of older backups as they continue to use unnecessary space.
  • Unitrends allows for all or nothing. Either a backup of say an SQL DB remains forever or gets deleted entirely and once deleted, it cannot ever be backed up to the data center again.
  • This nonsense of no management of the data leads to continuous data growth which eventually will grow past a companies contracted size limit. This leads to more expense on the part of the client. Nothing more than a great money maker for Unitrends!
  • Just the fact that we have continual encrypted backups readily available 24x7 is great peace of mind.
  • I don't believe there is any true ROI until a company needs to use the Data Center which I would hope we never need to do.
  • Again, it isn't good that a client cannot manage their own archived data.

Do you think Unitrends delivers good value for the price?

Not sure

Are you happy with Unitrends's feature set?


Did Unitrends live up to sales and marketing promises?


Did implementation of Unitrends go as expected?


Would you buy Unitrends again?


Worked with Sungard Availability Services a few years back and they were much more flexible with managing archived data.

We selected the Unitrends Data Center [Backup and Recovery] because it integrated well with the Appliance and we can count on Unitrends support should issues arise. Going outside of Unitrends just didn't seem like a good idea because an admin would need to work with two different companies for resolution to issues and become a target of finger-pointing. We don't need to be wasting time and costs bouncing between multiple support reps.
If Unitrends [Data Center Backup and Recovery] would allow the client to manage their archived data, it would be an ideal environment. The fact that once a DB backup, File Level backup, etc is requested to be deleted, it then becomes an issue because the client can never backup that DB, etc to the Data Center again.

On the other hand, leaving all that archived data out there forever only allows for growth greater that what the client has contracted for and now becomes an additional expense.

This is not discussed by Unitrends during the negotiation period! Just a cash cow for Unitrends!

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression