Good product with good potential
April 19, 2021

Good product with good potential

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends MSP

We are MSP so we resell it and manage it for our clients. Helps us with streamlining backup solution.
  • Set it and forget it approach.
  • One pane of glass.
  • One place to get support.
  • Integration with Kaseya.
  • Integration with Kaseya could be better.
  • The standalone backup product need s UI and other features.
  • Remote management of units would be useful.
  • Too early for us to know.
  • We will know in 6 months time or so.
  • Defo improved our offering.
It's very new for us so hard to compare. Definitely all eggs in one basket scenario with Unitrends whereas a lot of flexibility for other units.

Do you think Unitrends delivers good value for the price?

Not sure

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

No

Did implementation of Unitrends go as expected?

No

Would you buy Unitrends again?

Yes

MSP360 Backup (formerly CloudBerry Backup), StorageCraft Cloud Backup, Veeam Backup & Replication
Suited for MSPs, medium to large businesses. Not ideal for small businesses or businesses without dedicated IT staff.