Item: Unitrends
Rating: 10
Author: Verified User

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

Use Cases and Deployment Scope

We use the Unitrends recovery appliance for file level backup of our Windows Server 2012 R2 environment. We also use their archival unit to carry the compressed archival off-site. We only use the unit in the IT department however everyone benefits when they "lose" a document. The appliance has never (and I mean never) had an issue whatsoever. It's very reliable, always up and performs as expected when called upon.

Pros and Cons

Pros

Customer support is never an issue. They are always willing to help you configure new features and explain the thought process.
Not a single minute of downtime over several years.

Cons

Linux backups could be more straight forward.
The GUI is sluggish but apparently a newer version is out, haven't tried it yet.

Return on Investment

Recovering key deleted files.
Peace of mind knowing our critical applications can be restored when necessary.

Alternatives Considered

IBM Tivoli® Storage Manager

Tivoli cost a lot more and outside of speediness of administration and cost there isn't much difference between the two for my basic needs. Unitrends was the best bang for the buck and performed great during our evaluation. We just purchased a new Unitrends backup appliance (grew out of the old one) and I just rack mounted it yesterday. One thing I like right off the bat is the interface is much cleaner and faster.

Likelihood to Recommend

The appliance I purchased was for a small to medium business with only a couple terabytes of backup required. Since we don’t have to touch the box much I’d say it’s perfect for small to medium applications. Not sure I’d want to manage the unit via the GUI all day every day but the feature set and available options is on par with larger systems I’ve had to work with.

Unitrends Feature Ratings

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