Great, easy to use software!
January 03, 2020
Great, easy to use software!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UpKeep Maintenance Management
The Maintenance team are the main users of the software, though the complete business uses the request portal to request jobs to be done. This helps the maintenance team prioritize works and helps me track their tool time along with purchase orders and parts/inventory. This way, we can gather detailed information on reactive versus preventative maintenance and set KPI's to work towards and explain to the rest of the business.
Pros
- Track tool time
- Preventative maintenance checklists and tasks
Cons
- Mainly reporting. We don't get the option to gather weekly time allocated to work orders (that may be still in progress), only able to report times once work orders are closed
- UpKeep Maintenance Management makes my job as coordinator 10 times easier to manage.
Previously had MEX, though had not implemented it throughout the business. It was way too difficult for the techs to use on the fly and was just a nightmare to implement. UpKeep, on the other hand, is a walk in the park.
Do you think UpKeep Maintenance Management delivers good value for the price?
Yes
Are you happy with UpKeep Maintenance Management's feature set?
Yes
Did UpKeep Maintenance Management live up to sales and marketing promises?
Yes
Did implementation of UpKeep Maintenance Management go as expected?
Yes
Would you buy UpKeep Maintenance Management again?
Yes
Comments
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