CMMS at its finest.
November 19, 2019
CMMS at its finest.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UpKeep Maintenance Management
I use this software to manage preventive maintenance, work orders, parts and asset management.
- Asset management
- Part inventory
- Work orders
- I'd like to see job orders with "quantity completed" and "material used" so individual employees' production can be documented and compared.
- Positive - Helped keep track of maintenance on all assets.
I selected UpKeep because of the glowing reviews I found online.
Do you think UpKeep Maintenance Management delivers good value for the price?
Yes
Are you happy with UpKeep Maintenance Management's feature set?
Yes
Did UpKeep Maintenance Management live up to sales and marketing promises?
Yes
Did implementation of UpKeep Maintenance Management go as expected?
Yes
Would you buy UpKeep Maintenance Management again?
Yes
Using UpKeep Maintenance Management
6 - Preventive Maintenance, Inventory
6 - Management
- Preventive Maintenance
- Product inventory
- asset management
- Work order submitting
- Work order system digital
- Record keeping
- Custom forms
- Parts ordering
- Vendor contacts
Evaluating UpKeep Maintenance Management and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
Product reputation. upkeep has nothing but great reviews online
UpKeep Maintenance Management Implementation
- Implemented in-house
Yes - First I added all the factory assets with pictures, then implemented preventive maintenance, then inventory, and finally the work orders.
Change management was minimal - Getting everyone on board with using the software was my only challenge.
- Getting everyone on board with using the software.
UpKeep Maintenance Management Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
During the initial purchase, they were actually calling me too much just to make sure things got off to a good start.
Using UpKeep Maintenance Management
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Asset management
- Work order creation
- Preventive maintanence
Yes - The mobile interface works great, same as browser interface.