Upwork works!
March 06, 2020

Upwork works!

Brian Chung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Upwork

We've used Upwork for higher virtual assistance for our company. It was used when we were first starting out and needed some general administrative duties done. It helped solve some administrative pain points for our company. Afterward, we used Upwork for our Marketing department to help with some data analysis and record keeping.
  • It's a global platform.
  • I feel secure using it.
  • It's an easy to use program.
  • It could do a better job at filtering people.
  • It could do a better job at telling us the rules of use for Upwork.
  • The user interface could look better.
  • Allowed us to hire globally, giving us a higher ROI.
  • It's an easy to use platform, which saved us time.
  • It was a secure platform which allowed us to save time not worrying.
Upwork is better if you are looking for some quick hires that can help solve simple problems. If you are looking for someone to join your team, I would recommend something like Indeed or ZipRecruiter. I've heard Fiverr is also good, but I haven't used it yet. Overall, Upwork is a great platform.
Overall, Upwork is great. Compared to the competition, it's one of the best out there. It was great when I first started my business and I've been thinking about using it again. It has allowed me to hire freelancers to get jobs done quickly and efficiently, I don't know if I would have found a better solution out there.

Do you think Upwork delivers good value for the price?

Yes

Are you happy with Upwork's feature set?

Yes

Did Upwork live up to sales and marketing promises?

Yes

Did implementation of Upwork go as expected?

Yes

Would you buy Upwork again?

Yes

If you are looking to hire people quickly, Upwork does a great job. It allows you to hire people from around the world. If you are looking for general administrative jobs, this is the perfect platform. We did not use this for very advanced hires, we felt like that was better done in person.