Overall Satisfaction with VanillaSoft
VanillaSoft is being used by our sales team. It allows them to receive leads without having to search to provide an organized workflow. VanillaSoft also has a dialer that you could utilize to dial straight from your computer to, again, have an organized and faster workflow. VanillaSoft the "research" part of obtaining leads. However, it is still very useful to research your leads, but VanillaSoft provides you with those leads.
- Provide leads quicker with all of the information you need to contact them.
- Provide a dialer that allows you to dial with a click.
- Last time I used it, the dialer was on a separate app. If it could be part of the system, that would be useful.
- It definitely increases your productivity because it requires no thinking of what your next task will be or who to call.
- Faster calls means a better chance to sell something.
Do you think VanillaSoft delivers good value for the price?
Not sure
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of VanillaSoft go as expected?
I wasn't involved with the implementation phase
Would you buy VanillaSoft again?
Yes